The Strategic Foundation for Ipsen Pharmacy Services defines the direction (vision), purpose (mission) and decision-making ethics (values). The purpose of the Strategic Foundation is to provide the basis for all strategic and operational decisions and is designed to guide all of us in the company as we make day-to-day decisions. It allows us to act with intention, purpose and authenticity each and every day. It allows us to focus on one question as we plan and act: Which action will best drive us to our vision, accomplish our mission and be in alignment with our values?
Our Vision sets the direction for our company. It creates a clear and compelling picture of what the organization will be in the future. It is our organization’s “true North”.
Our Mission provides us clarity of purpose and clearly defines how our company can be of service and value to our Providers and Patients.
Our Values are our business ethics. It is how we decide to act and behave. These values may not be compromised. They are absolute and define who we are, authentically, and who we chose to be.
We are the premier compounding pharmacy of the Pacific Northwest that is successfully meeting the health needs of patients and making a positive impact on our profession.
We provide custom compounded medications, pharmaceutical grade supplements, and consultative services for people, their pets and healthcare providers in licensed states across the country that dramatically improve the therapeutic outcomes, health, education and vitality of the communities we serve.
Communicate Openly: We communicate openly, honestly, directly, and with respect and timeliness.
Teamwork and Attitude Wins: We achieve our goals and high quality of results through teamwork, positive attitude, trust and respect for each other. There is no tolerance for prejudice within our team or Pharmacy.
Customer Commitment: We develop relationships that make a positive difference in our customers’ lives.
Integrity Always: Truthfulness and honesty are the hallmarks of who we are. When faced with difficult decisions and hard choices, we choose to do the right thing.
LEAN Mindset: We actively seek to improve our workflows and processes. We use LEAN principles to improve our efficiency in order to deliver the highest level of value to our customers.
Leaders in Pharmacy: We are leaders in our industry, dedicated to continuous improvement and continual learning.
Deliver Quality without Compromise: Through our innovative practices, outstanding products and unsurpassed service we will deliver premium value to our customers and improve our profession.
Celebrate your Pharmacy Family: Recognize and celebrate each other’s successes, big and small. Stay healthy, care for yourself and your family, enjoy living life.